I've used this product for about two weeks now. We have hard water and it was making my eczema worse. I've started using only this product for facial cleansing and it has worked well. There is no scent, it is a light refreshing formula. Will buy again.

A nice effect on the skin. Didn’t break me out and took of makeup effortlessly for me. Isn’t too great at removing waterproof makeup/mascara but nonetheless it’s still a great product!

Cleanses very good and hydrates. It doesn't strip the skin at all and my skin has been on more of the dry side, but now that I've been using this brand as well as another Korean brand, my skin has been so nourished and not dry

This is my first time using this product or anything like it. I have been using it in the morning instead of going through the cleaning step. I was surprised by how well it cleanses. I think I will repurchase it when I finish the current bottle.

Low pH Cleansing Water is a really nice product that my skin likes. I find it works best as a second cleanse, after a cleansing balm. I tried to use it like Micellar water, to remove makeup as a first cleanse, and it didn't do that well removing eye makeup. However, if I stick to my cleansing balm to remove makeup and use the Low pH Cleansing Water with a cotton round as a second cleanse, then my skin is clean and happy. I immediately follow-up with PKY's Essence Toner -- a longtime favorite -- putting that product on with my hands and pressing it into my skin. Then I feel like my skin is clean, prepped and ready for any actives (or not) and moisturizer.
TL/DR: In sum, Low pH Cleansing Water is my new favorite second cleanse and PKY's Essence Toner is a longtime favorite.