Shipping Information

 

📦 Damaged & Incorrect Items

If you receive a damaged or incorrect item, please report it within 14 days of delivery. Requests made after this period may not be accepted.

Kindly provide clear photos of the product for evaluation.

🏠 Lost & Stolen Packages

If your tracking status shows "delivered" but you haven’t received your package, please check with neighbors or your local post office.

Unfortunately, we cannot be held responsible for stolen packages after successful delivery.

📃 Incorrect Address & Undeliverable Packages

Please double-check your shipping details before placing your order.

If a package is returned due to an incorrect or incomplete address, we are unable to offer a refund or reshipment.

⏳ Shipping Delays

Delivery times may be affected by external factors like severe weather, customs inspections, or carrier disruptions.

We do not provide refunds for orders delayed due to these circumstances.

💸 Price Adjustments During Promotions

Prices may vary due to seasonal sales, discounts, or special promotions.

Orders placed before a promotion cannot be adjusted or refunded for price differences.

🌟 Unforeseen Circumstances

In rare cases, unexpected events such as natural disasters, strikes, or other disruptions may impact our ability to fulfill orders on time.

While we will do our best to keep you updated and find a suitable solution, please understand that some delays or cancellations may be beyond our control.

Your patience and understanding in such situations are greatly appreciated.