Refund Policy

REFUND POLICY

15 days return policy If you're looking to return your order for whatever reason, we're here to help. If you are not satisfied with an item you purchased, you can return your unused item(s) for a full refund within 15 days from the date the products were received. However, customers will be responsible for the cost of the return shipping and up to 20% restocking fee. The items have to be unused and in original condition.  Please email us at overseas@grunamu.com

Damaged item(s) / Wrong item(s) return policy If you have received damaged items or wrong items, you can make a return request through the Pyunkang Yul-USA customer service team along with an attachment of a picture for proof.  

Based on 4994 reviews
70%
(3486)
23%
(1172)
5%
(267)
1%
(43)
1%
(26)
Surprisingly Poor Product

Generally, sunscreen products from Japan and Korea are sheer and non-whitening. However, this product from Korea is similar to applying white flour or paint to one’s skin. It is heavy, pasty and leaves an oily slick. Pyunkangyul could learn a great deal from SHISEIDO and the like. I do not suggest the use of either sunscreen product manufactured by this brand.

R
Moisture Ampoule 100ml
Rebecca Corbett
I’m not sure about this product

The Moisture Ampoule doesn’t seem to do anything for my skin that I can detect. I don’t notice increased hydration or skin benefits. I’ve only been using it for three days. I will say that the scent of the product is somewhat unpleasant.

A
Balancing Gel
Annette
Excellent but use with toner

Excellent product that seems to plump up my wrinkles. You do need to mix it with the toner, though, or it won’t spread.

L
Calming Moisture Repair Balm 30ml
Luciana Brady-Henderson
Excellent

I love this Balm. It has a very light yet rich formula. I have a tendency to be rather heavy handed with my products but I do not have to use a lot of this Balm when moisturizing my face. I use it in the morning and it feels beautiful on my skin. My skin feels soft, smooth and it absorbs into my skin effortlessly.

Best toner ever!

I have very sensitive, oily skin and large pores and this toner is an absolute game changer for me! It’s super gentle and refreshing on my skin and I’ve seen a huge difference in my skins texture and my pores have shrunk down tremendously!!! I’d recommend this toner to anyone that likes a gentle but effective toner!!

C
Black Tea Enriched Cream 60ml
Carolina Stamboliu

Absolutely magical, love the texture and the unreal hydration it gives 🤩 the finish is very unique as well, like non greasy butter that only elegantly hydrates 💖 love love love

Black Tea Enriched Cream 60ml

Soothing for my breakouts

This lotion was soothing and calming on my sensitive skin during a recent breakout. I like how it makes the skin feel, a gentle cooling but not too harsh. Going to continue to use and test in combination with the calming serum and calming foam cleanser

Not hydrating enough

Very silicone like feeling. Might work as a primer.

Black tea eye cream

Not moisturizing enough for dry crepey eyes.

Ultimate Calming Solution Cream 30ml

Underrated Serum

I've used the products from the basic line for years. I decided to try this serum due to the Vitamin C and Cica for calming some redness on my face. I have multiple steps in my skincare routine and one of the things I love about this serum is I can slather it on after cleansing and it absorbs so quickly. It helps with getting to my next step quickly during busy mornings.

Love these!!

Best eye patches I have used!

Love it!

It’s very moisturizing and has a pleasant scent. A little goes a long way too.

My skin type: Dry
Age: 28
My current environment: Humid; tropical

First off, the packaging is lovely!!!
Unto the serum, it does not leave a sticky and heavy feeling on my skin which I love! I’ve used the green tea serum from Innisfree and I feel like it only suited me well during winters. However, moving to the tropical environments, it was too heavy so I ordered the this black tea serum from pyunkangyul and so far it works really well, hydrating enough and not heavy. I top it off with a gel moisturizer and my skin feels light and moisturized. 🌷

S
Pouch Sample
Senom Naseyowma

Love the free gift it came with

Love it’s done wonders for my skin. More!

I AM AMAZED!

I have extremely sensitive skin, my skin can't tolerate almost any product, and I have been dealing with rosacea lately.
I bought the Ato Cream because (of winter) my skin got dry and, consequently, my newly born fine lines became very evident. At first, I was pretty scared for my face (I once tried the Pyunkang Yul sunscreen and broke out my skin) BUT after a week of using it only at night, IT SAVED MY SKIN!!!! Since the cream is very hydrating, I can't use it in the morning cause my skin gets pretty oily.
This cream is so gentle on the skin, has no scent, and is super hydrating. I TOTALLY RECOMMEND IT!! It's a great cream to repair and soothe the skin.

Black Tea

I’m in love with these products! Add the face mask and eye pads and it’s a spa!

This is my third time buying the foaming cleanser, I stoped using it since I wasn’t able to find it in any website so I had to use some other recommended cleansers which wasn’t a great idea they didn’t help much at all, I was struggling for months with clogged pores and fungal acne I recently bought this cleanser and my clogged pores have improved so much I’ve been using it since November 9th when my order arrived so it’s been about 2 weeks, my skin feels was better and less irritated (pics with no beanie 25-Oct-24) (pics with beanie 22-Nov-24)

Ultimate Calming Solution review

This has helped my redness and acne so much, I love this product.

Great product

Enjoyed the skincare routine and see great change in my skin!

Mist

Love it . Helps with redness after showing

D
Mist Toner
Dana Graziano Jones
So far so good

This toner is very moisturizing and I would recommend.

Black tea deep infusion toner

This stuff is magic. Thick, non sticky, toner glides across my face effortlessly and sinks right in. My skin instantly feels and looks hydrated and soft and plump. I will always use this product.